OA-149
Office Management Skills
3 Credits

This powerful course will enable the student to utilize the full scope of Management Technologies for professional advancement and is designed to develop skills necessary to effectively manage all business activities in the dynamic office of the 21st Century. The student will learn managerial techniques in the areas of Time Management, Organizational Development, Leadership, Prioritization, Effective Planning and Goal Setting, Project Development, Risk Management, Cost Savings Analysis, Budgeting, creation and analysis of Business Projections, Productivity, Appraisal of Performance, Motivational Skills, Change Technology, Total Quality, Recruiting, Decision Making, and Front Line Supervision. The effects and new frontiers of Globalization, Diversity as a key to success, the history and role of today’s Unions, and the Future of Business are only some of the exciting topics of discussion